It all starts with an eye exam!
Frequently Asked Questions
Why do I need to have my eyes dilated?
All of Vision Associates comprehensive eye exams involve examining the cornea, optic nerve, and retina. For the physician to examine the inner part of the eye, it must be dilated.
Can you call in a prescription refill for me today?
Patient Care Coordinators, the phone staff, are trained to handle your medical prescription refills. Please have handy the name of the medication and your pharmacy’s phone number. Many times the doctor needs to be consulted before the pharmacy can be contacted.
If it is less than 1 yr and my vision seems to have changed can I come in early and still get insurance coverage?
This question has no simple, easy answer. Under most circumstances, the refraction will not be covered by insurance and it will become an out-of-pocket expense. The physician’s diagnosis will determine what the insurance company will cover.
Can my whole family come in at one time to see the same doctor?
The policy is that only 2 family members may be scheduled on the same day. Each doctor may make exceptions to this, but it is on an individual basis. Patient Care Coordinators, the phone staff, must have a physician’s approval to do this.
If I come in for a consult can I have surgery and/or treatment the same day?
Surgery or treatment does not typically occur on the same day as a consult. Exceptions would be an emergency or an extensive conversation between the referring physician and the Vision Associates’ physician.
How can I transfer records to or from Vision Associates?
The patient’s written request for transfer of records is required to process the transfer of medical records to come to us or for us to forward records to another physician. This process will not be done without the expressed written and signed request/consent of the patient.
Can I speak to a nurse?
Patient Care Coordinators, the staff that answers the phones, will relay your message to the physician. The physician’s response will then be forwarded back to you either through the patient care coordinator, the physician’s scribe, or the physician.
I’ve been told I have cataracts, should I have surgery ?
Just having cataracts is not a reason for surgery. People can live and do well, with cataracts, for years. Surgery is needed when cataracts reduce vision enough to affect common activities like seeing well to read or drive.
My vision gets very blurry when I read, do I need new glasses? ( artificial tears/dryness issues)
People who can read well for a few minutes then get blurred vision frequently have dry eyes (even if their eyes water!). You can try using an artificial tear throughout the day and especially when reading. If this doesn’t help, you’ll need an eye exam to determine the cause of the problem.
Is macular degeneration hereditary?
There is a hereditary component to macular degeneration. You’re more likely to be affected if your parents have macular degeneration. On the other hand, many children of patients never develop macular problems and people without a family history can easily show signs of this issue.
Is glaucoma hereditary?
There is a hereditary component to glaucoma. You’re more likely to be affected if your parents have glaucoma. On the other hand, many children of patients never develop glaucoma problems and people without a family history can easily show signs of this issue.